What is the difference between KPIs & OKRs?
There’s a lot of debate in performance management meetings about OKRs …
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Carsten is a seasoned Project, OKR & Experience Management Consultant and the founder of Asia PMO. He lead successfully program and projects for Lazada, Citibank, Deloitte , Rolls-Royce, VW and Home Credit regarding business transformations, customer experience, operations roll-outs, sales and employee performance.
He is further an E-commerce Specialist with previous roles as VP CX/CS for Lazada and various client projects in FMCG & Fashion in South East Asia and was recognised as 2020 Global Customer Experience (CX) Thought Leader.
